bet9's Privacy Policy

bet9 ("we", "our") provides a safe and transparent online gaming environment for users in Bangladesh. This privacy policy explains how the personal information you provide when using the bet9.beer website or related services ("Platform") is collected, used, stored, and disclosed.

By using the Platform, you are agreeing to the terms of this policy. If you disagree with any part of this policy, please stop using the Platform. This policy may be updated from time to time and any changes will be published on this page.

bet9 uses the information it collects only for the following legitimate purposes:

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit the bet9 platform. They are used to improve your browsing experience and to remember your preferences.

4.2 What Types of Cookies We Use

• Essential cookies: Indispensable for the core functionality of the platform. They store login sessions, security tokens, and user preferences. These cannot be disabled.
• Analytics cookies: Used to understand how users interact with the platform. They collect anonymous data to help improve the service.
• Functionality cookies: Remember your language preference, display settings, and session information.

5.1 General Policy

bet9 does not sell, rent, or commercially transfer your personal information to any third party. Information is shared only in the limited circumstances described below:

5.2 Service Providers

Necessary information may be shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and managing technical infrastructure. These parties operate under strict confidentiality agreements and may not use information beyond bet9's instructions.

5.3 Legal Obligations

Information may be disclosed on the basis of a court order, legal process, or a legitimate request from a competent authority. In such situations, we provide only the information that is legally required.

5.4 Business Transfers

If there is any change in bet9 or its ownership, user information may be transferred as part of the assets. In such a case, users will be notified in advance and the protections of this policy will continue to apply.

6.1 Technical Security

bet9 uses industry-standard technologies to keep your information secure:

• SSL (Secure Socket Layer) encryption — fully protected during data transmission
• AES-256 encryption — for stored sensitive information
• Two-Factor Authentication option
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

6.2 Organisational Security

Alongside technical measures, bet9 also ensures data security at the organisational level:

• Staff training on privacy policy and data protection
• Access to data is limited to the minimum number of people necessary
• Confidentiality agreements with third-party service providers
• Rapid response plan in the event of a data breach

bet9 retains your information only for as long as necessary to fulfil the required purposes or to comply with legal obligations:

• Active accounts: Personal and transaction information is retained for as long as the account remains active.
• Closed accounts: Even after an account is closed, information may be retained for a specified period for legal, regulatory, or dispute resolution reasons.
• Financial records: Transaction information may be retained for an extended period to meet financial regulatory requirements.
• Marketing consent withdrawal: Marketing information is deleted after consent for marketing communications is withdrawn.

The bet9 platform is for individuals aged 21 or above only. We do not knowingly collect or process the personal information of anyone under the age of 21.

Age is verified during the registration process. If we become aware that a minor's information is stored with us, we will immediately delete that information and close the associated account.

bet9 may update this privacy policy from time to time. For significant changes to services or information practices:

• The updated policy will be published on this page.
• The date of the change will be noted at the top of the policy.
• Users may be notified of significant changes by email or through the platform.

Continued use of the platform after an update will be taken as your agreement to the revised policy. It is therefore recommended that you review this page regularly.